Frequently Asked Questions

Yes. Simply log into your account via your web browser and navigate to Manage Subscription > Billing & Subscription > Manage Subscription. Select On Demand Workout Library (Yearly), and your membership will automatically switch to an annual plan on your next renewal date.

If you subscribed via iTunes or Google Play, your membership can be edited through the app by navigating to Settings > Manage Account > Manage Subscription > See All Plans. Select Strong By Izzy Yearly, and your membership will automatically switch to an annual plan on your next renewal date.

No. However, Izzy has over 100 free workouts available on YouTube, providing an introduction to her coaching style and approach to movement. If you're considering joining STRONG, we recommend exploring a selection of YouTube workouts alongside our Training Styles(link) and Methodology(link) pages on the website to gain a deeper understanding of our approach before becoming a member.

For memberships purchased through our website, we offer a refund for first-time purchases if requested within 48 hours of the original purchase. After this period, memberships are non refundable, however you can cancel at any time to prevent future renewals.

Subscriptions purchased through iTunes or Google Play are subject to Apple’s and Google’s individual refund policies. As these purchases are processed directly through their platforms, we are unable to issue refunds or manage transactions made via the App Store or Google Play. Any refund requests for these subscriptions must be submitted directly to Apple or Google.

For most new members, we recommend starting with our Four Week Foundations Program. Designed to introduce you to the STRONG Method, it will help you become familiar with our training style before progressing into our weekly schedules and challenges.If you're already familiar with our style of training, you can also jump straight into a schedule or challenge that aligns with your goals, or select your workouts at your discretion from our library of classes.

Weight selection is individual and will vary depending on the class style, exercise and your training experience. Your instructor will provide weight recommendations at the beginning of each workout, but we always encourage you to choose weights that challenge you while allowing you to maintain excellent technique.

Most STRONG workouts are designed to incorporate resistance training and therefore require equipment. Strength, Stronger and Sweat & Sculpt classes all use weights as a fundamental part of the workout and cannot be completed as intended without them.

Many Sculpt classes, however, use equipment such as a Pilates ball, resistance band, yoga block or ankle weights to enhance the workout rather than being essential. These classes can often be completed without equipment if needed, although using the recommended props will always provide the best training experience.

We recommend our dedicated Prenatal Program during pregnancy, which has been thoughtfully designed to support you throughout this journey. The program is divided into trimester specific training and developed in accordance with current pre and postnatal exercise guidelines, helping you continue moving with confidence as your body changes. As always, we recommend seeking clearance from your healthcare provider before commencing any exercise program during pregnancy.

Our workouts range from 10–65 minutes, allowing you to choose sessions that suit your schedule without compromising on quality.

Absolutely. Repeating workouts is one of the best ways to measure progress, refine technique and build strength. Our programming is designed to encourage progression over time, and revisiting favourite classes can be a valuable part of your training.

Yes. All STRONG workouts are low impact and designed to be challenging without high impact jumping. We also offer dedicated Stretch and Restorative classes to support recovery and mobility.

Our weekly training schedules are designed around six training days and one dedicated Stretch day each week, providing a balanced approach to progression and recovery. We encourage you to adapt the schedules as needed to suit your body, lifestyle and other training commitments. Rest is an important part of progress, so always listen to your body and take additional recovery days whenever you feel they are needed.

Yes. Every workout includes an appropriate warm up and cool down. Glute and core activation and stretch classes are available for those who would like to add to their pre and post workout routines. 

Absolutely. While our challenges are designed to be completed on consecutive days, we encourage you to listen to your body and take additional rest days whenever you need them. Your recovery, lifestyle and other training commitments should always be considered, and taking an extra rest day will not diminish your results. The most important thing is completing the challenge at a pace that feels sustainable for you.

Yes. Our challenges have been intentionally programmed in a specific sequence to support progression, balanced recovery and the best possible training experience. We recommend completing the workouts in the order they’re presented.

Don’t worry. Simply pick up where you left off. Our challenges are designed to support consistency, not perfection, so there’s no need to start again if you miss a workout.

No. Our challenges can be started anytime, on any day of the week and completed at your own pace.

Absolutely. Our challenges are designed to be repeated, allowing you to refine your technique, build strength and measure your progress over time. Many members revisit their favourite challenges throughout the year. 

Yes. All STRONG challenges are available to purchase individually as a one time purchase, allowing you to complete the program without an active membership.